Privacy Policy

Welcome to MyRishta. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how MyRishta collects, uses, stores, protects, and shares information when you use the MyRishta website, mobile application, and related services.

1. Information We Collect

We may collect information that you provide directly to us, information generated when you use our services, and information received from third-party services.

1.1 Account Information

When you create an account, we may collect information such as:

• Name or display name
• Email address
• Phone number
• Password or authentication credentials
• Date of birth or age
• Gender
• Account preferences

1.2 Profile Information

Because MyRishta is a matrimonial and matchmaking platform, you may choose to provide additional profile information, including:

• Profile photographs
• Biography and personal description
• Education
• Occupation
• Location or city
• Family information
• Partner preferences
• Other information you voluntarily add to your profile

1.3 Communications

If you communicate with other users through MyRishta, information associated with those communications may be processed to provide and protect the service.

We may also process communications that you submit to our customer support team.

1.4 Photos and Media

If you upload photographs or other media to MyRishta, we process that content so that it can be displayed according to your privacy and profile settings.

1.5 Device and Technical Information

When you use our website or mobile application, we may automatically collect certain technical information, such as:

• Device type
• Operating system
• Application version
• IP address
• Browser information
• Language and general device settings
• Crash and diagnostic information

1.6 Location Information

Depending on the features you use and the permissions you provide, MyRishta may process location information.

You can control location permissions through your device settings where applicable.

2. How We Use Your Information

We may use collected information for purposes including:

• Creating and managing your account.
• Providing matchmaking and profile services.
• Displaying your profile to other users according to your settings.
• Enabling communication between users.
• Personalizing your experience.
• Providing customer support.
• Sending service-related notifications.
• Improving our website and mobile application.
• Detecting and preventing fraud, abuse, and security threats.
• Enforcing our Terms and Community Guidelines.
• Complying with applicable legal obligations.

3. Profile Visibility

MyRishta is a matchmaking platform. Information that you choose to include in your profile may be visible to other registered users depending on your account settings and the features available on the platform.

Please avoid publishing information in your profile that you do not want other users to see.

4. Information Sharing

We do not sell your personal information to third parties.

We may share information in limited circumstances, including:

• With service providers that help us operate our services.
• With payment providers when processing transactions.
• With infrastructure, hosting, analytics, or security providers.
• When required by applicable law or legal process.
• To protect the rights, safety, and security of MyRishta, our users, or others.
• In connection with a merger, acquisition, restructuring, or transfer of assets.

5. Third-Party Services

MyRishta may use third-party services to provide certain functionality, such as authentication, notifications, analytics, hosting, payment processing, crash reporting, or other technical services.

These providers may process information according to their own privacy policies and applicable agreements.

6. Push Notifications

If you allow notifications, MyRishta may send push notifications relating to messages, matches, account activity, security, and other service-related information.

You can disable notifications through your device settings.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain sessions, remember preferences, improve functionality, analyze usage, and help protect the service.

8. Data Security

We use reasonable technical and organizational measures designed to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain legitimate business records, resolve disputes, enforce agreements, prevent abuse, and comply with legal obligations.

10. Account and Data Deletion

You may request deletion of your MyRishta account and associated personal information through the available account settings or by contacting us.

Some information may need to be retained where required by law, for security purposes, fraud prevention, dispute resolution, or legitimate business purposes.

11. Children's Privacy

MyRishta is not intended for children. Users must meet the minimum age requirements applicable to the service and the laws of their jurisdiction.

We do not knowingly allow children to use dating or matrimonial services where such use is prohibited.

If you believe that a child has provided personal information to MyRishta in violation of our policies, please contact us.

12. Child Safety

MyRishta has a zero-tolerance policy toward child sexual abuse and exploitation (CSAE).

For more information about our child safety standards, please visit:

MyRishta Child Safety Standards

13. Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including rights to:

• Access information associated with your account.
• Correct inaccurate information.
• Request deletion of your information.
• Manage certain privacy settings.
• Control device permissions.
• Withdraw certain permissions where applicable.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

When we make changes, we will update the "Last updated" date displayed at the top of this page.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.